Refund Policy
Last updated: 18 August 2026
Noor Companion wants you to be happy with your subscription. If you are not satisfied, you can request a full refund within 30 days of your order date.
How to request a refund
Refunds are processed by our payment provider, Paddle. You can request a refund by visiting paddle.net and following the refund flow, or by contacting our support team through the app or the About page.
Refund eligibility
- Refunds can be requested within 30 days of the original payment.
- Refunds apply to the most recent billing period.
- We reserve the right to decline refunds in cases of abuse or fraud.
Cancellations
You can cancel your subscription at any time from your Billing page. After cancelling, you will continue to have access to your paid features until the end of your current billing period.
Processing time
Approved refunds are usually returned to your original payment method within 5–10 business days, depending on your bank or card issuer.
Contact us
If you have any questions about refunds or cancellations, please reach out through the app or the About page.